Patient Information

Your First Visit

Please arrive at the office about 10 minutes early so that you have enough time to fill out a New Patient form*. Alternatively, you can print and fill out the form in advance of your appointment and bring it with you to your first visit.

New Patient Form*

*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Initial Examination

Your dentist will begin the appointment by reviewing your medical and dental history and completing a comprehensive dental exam. Your exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any x-rays that may be required.

Treatment Plan

Based on the results of your history and examination, your dentist will develop a long-term dental treatment plan for you. At your first appointment, your dentist will also take the time to answer any questions you have about your dental health and treatment options.

Insurance & Payment Options

At Eckhardt Dental Centre, our administrative team will help you to navigate our payment options and direct billing to insurance companies, so that you can focus on getting the dental care you need.

• Direct Billing to Insurance

  We offer direct billing for most insurance plans. For your convenience, we can submit your insurance claim electronically, resulting in faster reimbursement, without the need for paper forms and signatures.

  Our administrative team can assist you in understanding your insurance policy and send estimates to your insurance company prior to starting any major treatments. 

  Please bring your insurance plan information with you to your appointment.

• Payment Methods

  Please note that any co-pays or amounts not covered by insurance are your responsibility, and must be paid at the time of your appointment.

  We accept payment by cash, debit or most major credit cards.

Office FAQS

Read the FAQs to learn more about what to expect at Eckhardt Dental Centre. 

• What features does your office offer?

  Our dental office offers a number of features, including:

  • Convenient Locations & Hours
  • Free On-site Parking
  • Easy Access by Public Transit
  • Wheelchair Accessible
  • A Home-Like Welcoming Atmosphere
  • Automated Appointment Reminders
  • Multiple Appointment Bookings for Families
  • Short Wait Times

  Learn More About Our Practice

• Do you offer dental services for kids?

  Certainly! Our friendly dentists and team love working with kids, and we offer a range of dental services to meet their unique dental health needs.

  Learn More

• How can I book an appointment?

  If you would like to book an appointment at Eckhardt Dental Centre, please contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  If you need to cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.

• Do you offer appointment reminders?

  Yes. In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you find that you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.

• Does your office have on-site parking?

  We have free on-site parking available for all our patients, and we are easily accessible by public transit.